隐私政策
CINNABAR HOUSE 重视您的隐私。本政策说明我们在您浏览网站、提交咨询、使用 WhatsApp 或电子邮件联系我们、购买产品或服务及参加年度服务时如何处理个人信息。
我们收集的信息
我们可能收集姓名、电子邮箱、WhatsApp、咨询内容、账单及配送资料、订单与订阅记录、支付状态、USDT 公共钱包地址或交易编号，以及设备、IP、Cookie 和基础分析数据。Stripe 直接处理银行卡资料；本站不会保存完整卡号。我们不会要求您提供钱包私钥、助记词或恢复短语。
使用目的
信息用于回复咨询、处理订单与服务、安排配送、管理订阅、客户支持、防欺诈与网站安全、改善体验以及履行法律和会计义务。
共享与跨境处理
仅在必要范围内与 Stripe、WooCommerce、网站托管、电子邮件、分析、防欺诈及物流服务商共享。部分服务商可能在其他国家或地区处理数据，我们会采取合理措施保护您的信息。
Cookie、保存与安全
我们使用必要 Cookie 维持购物车、结账和登录，并可能使用分析 Cookie。订单与财务记录按法律要求保存；咨询和账户资料仅保留至实现目的所需期限。我们采取合理技术与管理措施，但互联网传输无法保证绝对安全。
您的权利
在适用法律允许范围内，您可请求访问、更正、删除或限制处理个人信息，并可撤回同意。某些记录因法律、争议处理或安全需要无法立即删除。
联系我们
隐私请求请发送至 zekay0516@gmail.com。本政策会随业务或法律变化更新；法律另有强制规定的，以该规定为准。
Privacy Policy
CINNABAR HOUSE respects your privacy. This policy explains how we handle information when you browse the site, submit an enquiry, contact us by WhatsApp or email, purchase products or services, or join an annual service.
Information We Collect
We may collect your name, email, WhatsApp number, enquiry details, billing and shipping information, order and subscription history, payment status, public USDT wallet address or transaction ID, and basic device, IP, cookie and analytics data. Stripe processes card details directly; we do not store full card numbers. We will never ask for a wallet private key, seed phrase or recovery phrase.
How We Use Information
We use information to answer enquiries, fulfil orders and services, arrange shipping, manage subscriptions, provide support, prevent fraud, secure and improve the site, and meet legal and accounting obligations.
Sharing and International Processing
We share information only as needed with providers such as Stripe, WooCommerce, hosting, email, analytics, fraud-prevention and courier services. Some providers may process data in other countries; reasonable safeguards are used where applicable.
Cookies, Retention and Security
Necessary cookies support cart, checkout and login functions, and analytics cookies may be used. Order and financial records are retained as legally required; enquiries and account data are kept only as long as necessary. We use reasonable safeguards, but no internet transmission is completely secure.
Your Rights
Subject to applicable law, you may request access, correction, deletion or restriction of your personal information and may withdraw consent. Some records may need to be retained for legal, dispute or security purposes.
Contact
For privacy requests, email zekay0516@gmail.com. We may update this policy as our services or laws change. Mandatory legal rights always apply.